The Short Answer
Yes, you can cancel your Future Golf membership. Cancellations are handled by our support team, so the quickest way to get started is to submit a ticket and select the Billing category.
Below you'll find the step-by-step process, the terms that apply to each membership type, and a few alternatives worth considering before you cancel.
How To Cancel Your Membership
There's no cancel button in the app, so every cancellation is processed manually by our team, which lets us check your membership type and term first.
1. Open the support request form
Head to the Submit an Enquiry page in the Future Golf Support Portal.
2. Select "Billing" from the dropdown
Choosing the right category routes your request straight to the team who can action it, which means a faster response.
3. Include your membership details
Add the email address or Future Golf ID your account is registered under, so we can find you without going back and forth.
4. Submit and watch for your ticket number
You'll receive a confirmation email with a Ticket#. You can reply to that email at any time to add more information.
Response times - our Support Team operates 9am - 5pm, Monday to Friday, and responds to tickets in the order they're received. Our historical first response time is under 24 hours.
Cancellation Terms By Membership Type
What you're able to do depends on whether you're on an Annual or a Monthly membership.
Annual Membership - cancel at any time during your membership period
You're free to cancel whenever you like. Please note that you will not be entitled to a refund for the remaining time left on your membership.
Monthly Membership - cancel once your 12-month term is complete
Monthly memberships run on a minimum 12-month term. You can cancel once that full term has been completed.
If you need to end your membership before the 12 months are up, it may still be possible, but only where an early termination fee has been agreed with Future Golf. Get in touch and the team will talk you through your options.
The full details are set out in our Membership Terms & Conditions.
Before You Cancel, Other Options
If cost or how often you're playing is the issue, cancelling isn't your only choice.
Change your membership tier
Moving to a different tier can be a better fit than walking away entirely. See How do I upgrade or downgrade my membership?
Update your payment details instead
If a failed payment is what prompted this, you can fix it in a minute. See How to update your payment details
You can always come back
Cancelling now doesn't close the door. See How do I reactivate my membership?
Need Further Help?
Our team is happy to help either way.
Support hours: 9am - 5pm, Monday to Friday.